Last updated: 12/01/2026
1. About Us
This website is operated by Eclipse Technologies Ltd, based in Somerset, United Kingdom.
Contact email: eclipse.it@outlook.com
By using our website or purchasing from us, you agree to these Terms & Conditions.
2. Our Services
Eclipse Technologies provides:
- Custom-built desktop PCs
- PC upgrades and repairs
- Technical support for home users and small businesses
- Related hardware and digital products
Some services and products are made to order and tailored to individual customer requirements.
3. Eligibility
Our website is intended for users of all ages.
Customers under 18 must have permission from a parent or guardian to place orders or create accounts.
4. Accounts
- Customers may create an account to manage orders and services
- You are responsible for keeping your login details secure
- We reserve the right to suspend or terminate accounts for misuse, fraud, or breach of these terms
5. Orders & Payments
We accept payments via:
- Debit/credit cards
- Bank transfer
- Apple Pay / Google Pay
- Klarna / Clearpay (where available)
Payment must be received in full before orders are processed or dispatched.
We reserve the right to refuse or cancel orders if fraud or unauthorised activity is suspected.
6. Custom-Built & Bespoke Products
Custom-built PCs and bespoke configurations are made to order.
Once assembly or build work has begun:
- Cancellation rights may be limited
- Refunds may be reduced or unavailable, in line with UK consumer regulations
Details will be confirmed before build commencement.
7. Subscriptions / Care Plans (Future Services)
If offered:
- Subscriptions may be cancelled at any time
- Services continue until the end of the current billing period
- Subscriptions apply only to Eclipse-built PCs, identifiable by serial number
- Abuse, misuse, or excessive/unreasonable support requests may result in suspension or cancellation
8. Warranty & Faults
- Eclipse-built PCs include a standard warranty (period stated on product pages or invoices)
- Warranty excludes faults caused by:
- Misuse or neglect
- Liquid or accidental damage
- Unauthorised repairs or modifications
9. User Content (Reviews & Images)
Customers may post reviews, comments, and images.
By submitting content, you confirm:
- You own the content or have permission to share it
- Content is not offensive, misleading, or unlawful
We reserve the right to remove content that breaches these terms.
10. Intellectual Property
All website content, including text, images, logos, and branding, is the property of Eclipse Technologies Ltd.
No content may be copied, reused, or redistributed without written permission.
11. Chargebacks & Fraud
If chargebacks, fraudulent activity, or payment disputes are suspected:
- Orders may be cancelled
- Accounts may be suspended or terminated
12. Third-Party Services
We use third-party services including:
- Payment processors (e.g. Stripe, Klarna, Clearpay)
- Delivery couriers
- Website hosting providers
- Analytics and performance tools
We are not responsible for third-party service failures beyond our control.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.